Sunset evoking Addiction Recovery with Citizen AdvocatesSunset evoking Addiction Recovery with Citizen Advocates

Whether someone struggling with addiction recognizes they have a problem or not, taking the first step toward getting help is always the most difficult.

If you are an individual or know someone living with an addiction, we can help you start on your path to recovery. The first step is to call and schedule an appointment or walk into one of our clinics in Malone, Saranac Lake or Massena. If the need is urgent, call our Crisis and Recovery Center at 518-481-8160 or click here for more information.

What you can expect from a substance use disorder evaluation:

  1. Our highly-trained and comforting clinicians will meet with you and review your addiction history. We go over your substance of choice and start to look at some of the external factors that may be contributing to the pattern of addiction. This may include personal trauma, family issues, employment history and other factors. The initial evaluation normally takes about an hour, depending on the individual’s needs.
  2. Using this assessment, our clinicians will recommend different levels of care. Levels of care include, but are not limited to, outpatient individual or group therapy, referral for suboxone or, if needed, referrals for higher levels of care like inpatient addiction treatment.
  3. If inpatient treatment is recommended, our caregivers are there to guide you every step of the way. From making the necessary phone calls and speaking with an intake coordinator to managing transportation and any prior authorizations with insurance companies or other required approvals. Our promise is to make the process as easy as possible.

Related services

24/7 crisis services

A mental health or addiction crisis can’t wait for normal business hours. Our Crisis Services are available around the clock whenever the need arises.

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Need help navigating our addiction recovery services?

At Citizen Advocates, we work as a team to provide the best individual, person-centered services to the people we serve. Care coordination assists clients with identifying and accessing the services that will best address the problems they are experiencing. Our goal is to help them achieve a higher quality of life.

go to care coordination »