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Our impact, our responsibility & our response

Our position in the community gives us the ability and responsibility to drive progress and improve futures. We stand firm in our commitment to social and environmental initiatives, helping ensure that Citizen Advocates’ impact on our communities and the planet is always driven by our mission to make lives better.

We stand firmly committed to our four pillars of impact:

Purpose  •  People  •  Profession  •  Planet

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Purpose: Company Culture

Through our company culture, we are committed to sharing our best selves to achieve a workplace of belonging, engagement, and inspiration.
We support a culture where our workforce can be authentic, contribute freely, and take pride in being an integral part of our organization. We recognize that the culture in which we do our work directly impacts the quality of work we do and the communities we support.

We are working towards:
  • Infusing Citizen Advocates cultural beliefs and values throughout our performance review process.
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People: Diversity, Equity, Inclusivity and Belonging

By focusing on diversity, equity, inclusivity and belonging, we commit to translating inclusive ideals into real-world results.
We are committed to hiring, developing, and retaining a diverse workforce and leadership team. We support a diverse and inclusive culture through education and engagement efforts that result in meaningful change and foster a sense of belonging.

We are working towards:
  • Establishing DEIB training for our workforce
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Profession: Workforce Advocacy

Through our workforce advocacy, we will intentionally create opportunities that empower our workforce to sustain balanced lives.
Our workforce is our heartbeat and strength. At Citizen Advocates we are dedicated to supporting them as they support and advocate for others.

We are working towards:
  • Implementing flexible work schedule options for our employees
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Planet: Environmental Action

By focusing on environmental advocacy, we will transform our responsibility for sustainable and ethical business practices into education and action.
As we continue to operate and grow our organization, we are committed to minimizing our environmental impact through innovation to create value and build our competitive advantage.

We are working towards:
  • Increasing the amount of waste that we recycle, reducing our carbon footprint

Meet our Corporate Social Responsibility Chairs

Heather Perrin

Heather Perrin will lead the Diversity, Equity, Inclusivity & Belonging Committee. Heather has firsthand experience with DEIB and is fiercely passionate about DEIB issues.  In addition, Heather has recently accepted the role of Director of Corporate Social Responsibility.

Amanda Tagliarino

Amanda Tagliarino is our company culture expert. She is our resident champion on the importance of creating a supportive and engaging company culture at CA.

Stefan Schumacher

Stefan Schumacher has long been known for his environmental advocacy. Stefan chaired our first Green Committee and is outspoken on corporate social responsibility.

Krista Bartlett

Krista Bartlett, our Chief HR Officer, is a tireless advocate for working conditions, pay parity and labor relations. She looks forward to passionately leading this initiative.

Our social impact stories

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