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Every year millions of Americans struggle with a mental health condition, and taking the first step by asking for help is a big move in the right direction. If you or someone you know needs treatment, you’ve come to the right place.  

At Citizen Advocates we treat everyone with dignity and respect. We develop a treatment plan around each person’s individual mental healthcare needs. Whether it is individual counseling, group counseling, medication-assisted therapy or help with employment training and housing, we have the confidential support you need.

Our support is not limited to only mental health treatment. The outpatient clinics of Citizen Advocates were among the first in the state certified for the treatment of co-occurring conditions related to mental health and addiction. The integration of these services allows us to develop an individualized treatment plan that supports the whole person.

Peer Support Services

Peer support services connect individuals with trained peer support specialists who use lived experience to provide practical, non-clinical support for mental health and addiction recovery.

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Our Clinics

Citizen Advocates delivers comprehensive behavioral health care across six clinic locations, ensuring individuals and families throughout Upstate New York have reliable access to high‑quality mental health and addiction recovery services.

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Depression Screening & Treatment

Depression is a serious condition and if untreated, it can lead to other co-occurring conditions. Our skilled and caring team assesses each individual and provide treatment that fits their needs.

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Meet Our Therapists & Providers

Our online provider directory helps you get to know the therapists, addiction counselors, nurse practitioners and psychiatrists who support our community. The directory makes it easier to find the right fit for your needs and feel confident taking the next step toward care.

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Crisis Residence

Get short-term, 24-hour mental health support in a safe, voluntary setting. Crisis Residence programs help adults and youth stabilize symptoms and return to daily life.

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Group counseling

Group counseling is a form of therapy where individuals with a shared concern come together, and involves sharing experiences and listening to others as part of the treatment process.

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Mental Health Medication Management

Just as medication is used for physical health, medication for mental health treatment may be part of a person-centered treatment plan. Medications as part of a treatment plan can help manage symptoms, and help individuals engage and focus on those things that matter most.

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Care Coordination

Individuals with chronic conditions often rely on a variety of services and supports. Care coordination is the process through which each individual receives the appropriate level of care at the right time and right place.

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Assessment and evaluation

Our team of caring and highly trained mental health professionals will work with each person to diagnose and develop a treatment plan that connects them with the services they need.

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Community Housing & Living

Citizen Advocates’ Community Housing & Living team works hand in hand with our clinical services to ensure individuals receive the residential supports necessary to live a full and meaningful life with dignity and respect.

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Need help navigating our mental health services?

At Citizen Advocates, we work as a team to provide the best individual, person-centered services to the people we serve. Care coordination assists clients with identifying and accessing the services that will assist them in addressing the problems they are experiencing, or that will help them to achieve a higher quality life or level of functioning.

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