Man and his dog sitting in a fieldMan and his dog sitting in a field

It’s not uncommon to experience the ups and downs of everyday life. But sometimes, those feelings can persist — depression, anxiety, difficulty thinking, isolating yourself from others — and may be more than the typical ups and downs. If these symptoms become disruptive to everyday life, or that of a loved one, it’s important to take action. Much like physical health, the sooner you are able to get treatment for mental health, the greater the impact on a strong recovery.

If the need is urgent, call our Crisis and Recovery Center at 518-481-8160 or click here for more information.

Our highly-trained and comforting clinicians will meet with you and review your mental health history, and review some of the external factors that may be contributing to poor mental health. This can include a personal trauma, family issues, employment history or other factors. This initial evaluation normally takes about an hour, depending on the individual needs.

Out of this comprehensive assessment, our clinicians will recommend various levels of mental health care, which can include, but is not limited to, outpatient individual or group therapy, referral for mental health medication management and, if needed, referrals for higher levels of care like inpatient treatment.

If inpatient treatment is recommended, our caregivers are there to guide you every step of the way. From making the necessary phone calls and speaking with an intake coordinator to managing transportation and any prior authorizations with insurance companies or other required approvals. Our promise is to make the process as easy as possible.  

General Contact

Be sure to bring insurance information, and minors must be accompanied by a legal guardian.

Malone Outpatient Clinic Phone:518-483-3261 Hours:Mon., Wed., Fri.: 8 a.m.–5 p.m. | Tues., Thurs.: 8 a.m.–7 p.m. Location:31 Sixth St., Malone, NY 12953
Saranac Lake Outpatient Clinic Phone:518-891-5535 Hours:Tues., Wed., Fri.: 8 a.m.–5 p.m. | Mon., Thurs.: 8 a.m.–7 p.m. Location:70 Edgewood Dr., Saranac Lake, NY 12983


Related services

Mental health medication management

Just as medication is used for physical health, medication for mental health treatment may be part of a person-centered treatment plan. Medications as part of a treatment plan can help manage symptoms, and help individuals engage and focus on those things that matter most.

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Need help navigating our mental health services?

At Citizen Advocates, we work as a team to provide the best individual, person-centered services to the people we serve. Care coordination assists clients with identifying and accessing the services that will assist them in addressing the problems they are experiencing, or that will help them to achieve a higher quality life or level of functioning. 

Go to Care Coordination »