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Three friends join hands, symbolizing the power of mental health and addiction care in Massena, NY.Three friends join hands, symbolizing the power of mental health and addiction care in Massena, NY.

Massena Outpatient Behavioral Health Clinic

Outpatient Care for Mental Health and Addiction
You’re not alone—we’re here to help.

Mental Health and Addiction Treatment in Massena available at 16 Phillips Street. Sun ray logo

Here for You, Massena

Looking for mental health support in Massena? The Massena Outpatient Behavioral Health Clinic offers expert, compassionate care for individuals facing mental health challenges or concerns related to substance use. Whether you’re seeking individual therapy, addiction recovery services or medication management, our team is here to support you—every step of the way.

What We Offer

  • Comprehensive Behavioral Health Services: Individual and group therapy, medication-assisted treatment (MAT), substance use counseling and recovery support.
  • Flexible Scheduling: Appointments available at times that fit your lifestyle.
  • Professional, Caring Team: Licensed therapists, counselors and medical professionals with experience in mental health and addiction treatment.
  • Confidential, Supportive Environment: A safe, welcoming space to begin or continue your healing journey.

If you or a loved one is looking for mental health services in Massena, don’t wait to reach out.

Reach Out »

FAQs: Outpatient Mental Health and Addiction Treatment

Q: What services are available at the Massena Outpatient Behavioral Health Clinic?

A: Our experienced care team provides personalized outpatient mental health and addiction treatment to meet your unique needs. Whether you’re looking for ongoing therapy, medication management or support in your recovery journey, we’re here to help. Our services include:

 

Q: How can I schedule an appointment?

A: To schedule an appointment, call us at 315-764-8076 or fill out the form below to get more information. We are open Monday, Tuesday, Wednesday and Friday from 8 a.m. to 5 p.m., and Thursday from 8 a.m. to 7 p.m.

Q: What if I need help for a mental health or addiction concern after-hours?

A: Behavioral health urgent care centers are available in Malone and Ogdensburg for mental health or addiction-related crises—no appointment needed. If you’re in distress, experiencing withdrawal symptoms or transitioning from a higher level of care, help is available—any time, day or night.

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Customer Support Manager Susan Moore exemplifies the one-on-one patient care that's integral to mental health and addiction care in Massena. Sun ray logo

Meet Our Team

At the Massena Outpatient Behavioral Health Clinic, we offer comprehensive mental health and addiction treatment services. Our dedicated team includes professionals like Susan Moore, who leads our customer support team, which serves as the first point of contact for patients seeking care.

Susan and her team understand that accurate scheduling, insurance information and patient records aren’t just administrative tasks—they’re lifelines that can determine whether patients maintain benefits, housing and hope.

Her commitment to being “a friendly face” and providing “a moment of hope to get to the next day” reflects her deep understanding that sometimes the smallest acts of kindness can make the biggest difference in someone’s recovery journey.

Read Susan's Story »
Where to find mental health and addiction services in Massena, NY.

Our Location

16 Phillips St, Massena, NY
315-764-8076
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Hours:

Monday: 8 a.m. – 5 p.m.
Tuesday: 8 a.m. – 5 p.m.
Wednesday: 8 a.m. – 5 p.m.
Thursday: 8 a.m. – 7 p.m.
Friday: 8 a.m. – 5 p.m.

Here to help

If you have questions or need help, please reach out to us so we can connect you with the care you need.

  • Please do not include any sensitive information.