Skip to main content
Happy people run, symbolizing their excitement over 24/7 mental health and addiction care being available in Watertown.Happy people run, symbolizing their excitement over 24/7 mental health and addiction care being available in Watertown.

Watertown Behavioral Health Urgent Care Center

24/7/365 Mental Health & Addiction Treatment—no appointment needed

The Watertown Behavioral Health Urgent Care Center offers 24/7 mental health and addiction treatment services in Watertown.

Start Your Journey Today

At the Watertown Behavioral Health Urgent Care Center, we offer a welcoming, home-like environment designed for both children and adults. Since opening in 2023, our safe, supportive space has delivered convenient, around-the-clock mental health and addiction services, as well as outpatient treatment for mental health challenges and substance misuse.

Why Choose Us?

  • Open 24/7/365: Convenient access to care—any time, day or night.
  • No Referral Needed: Walk in for support, no paperwork or waitlists.
  • No Appointment Required: Get help exactly when you need it.

We’re here for you 24/7 in Watertown—ready to support your mental wellness and recovery.

Reach Out »

“Very hardworking staff, sympathic and understanding. Day in and day out doing God’s work. Thank you.” – Jay

Q: What services are available at the Watertown Behavioral Health Urgent Care Center?

A: We provide compassionate, same-day support for mental health and addiction crises that don’t require hospitalization. Our services include:

 

Q: Are you really open 24 hours a day, seven days a week, every single day of the year?

A: Yes! We’re open 24/7 to help you or a loved one take the next step toward recovery.

Q: Can I access after-hours mental health or addiction treatment without an appointment?

A: Yes! You can walk in at any time—day or night—no referral or appointment required. Our team is here to provide timely, compassionate care whenever you need support.

Whether you’re looking for 24/7 mental health or addiction treatment in Watertown, we’re ready to help.

Q: I’m not sure whether to visit the behavioral health urgent care center or the emergency department. What should I do?

A: If you’re unsure, call us at 315-755-1251 or use our contact form. We’ll help guide you to the right level of care. If you believe you’re experiencing a medical emergency, please call 911 immediately.

Learn More »

“…I feel the best I’ve felt in along time.” – Riley

A nurse sits at a computer Sun ray logo

Meet Our Team

When Licensed Practical Nurse Christina Harris heard about Citizen Advocates’ 24/7 Behavioral Health Urgent Care Center opening on State Street, she knew right away she wanted to be part of it.

“[In Watertown,] we always had the issue—where do patients go when they’re struggling after hours?” Christina said. That gap in care inspired her to join a team committed to making sure no one has to face a mental health or addiction crisis alone, no matter the time of day.

With deep roots in the community and a clear understanding of its needs, Christina saw 24/7 mental health and addiction care as a game-changer for Watertown. “Knowing the population that we serve I knew what a great thing this was going to be for the community,” she said. Now, as a dedicated member of the team, she helps ensure that individuals and families can access compassionate, convenient care—24/7.

Read Christina's Story »

“Very kind, understanding and accommodating staff. Very easy to form a trusting and friendly yet professional bond with the peer advocates and the therapists.” – Angel

A map of where to find 24/7 mental health and addiction care in Watertown.

Our Location

Open 24/7/365
650 State Street, Watertown, NY
315-755-1251
Find on map »

Mental health and addiction crises don’t follow a 9-to-5 schedule. That’s why we ensure after-hours mental health and addiction treatment are available whenever they’re needed.

If you are unsure where to go, call us at 315-755-1251 or reach out through our contact form. If you feel you are experiencing a medical emergency, please call 911.

Here to help

If you have questions or need help, please reach out so we can connect you with the care you need.

  • Please do not include any sensitive information.