Careers in Mental and Behavioral Health

Thank you for considering Citizen Advocates as your employer of choice. Here, you’ll find opportunities that fit every lifestyle and education level, all while making a meaningful difference in the lives of the people we serve.

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Opportunity Lives Here

At Citizen Advocates, your career can grow in ways you never imagined. As a growing organization, we empower employees to explore new roles, try new things and build meaningful careers. Our available positions span entry‑level roles such as direct support professionals, peer support specialists, PRS skill builders and customer support representatives, as well as a variety of clinical openings for medical and health professionals with advanced education or specialized training. We also provide tuition assistance and ongoing education support for individuals ready to take the next step in their professional journey. Explore our frequently updated list of open positions below and discover where your path can lead.

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A group of Leadership Institute graduates poses.

Building Leaders, Strengthening Teams

Citizen Advocates’ Network Leadership Foundation Institute equips leaders with essential competencies, sharpens their business acumen and fosters authentic, mindful management practices. As a cornerstone of the network’s leadership strategy, the Institute reflects our conviction that strong leadership builds strong communities. This commitment is supported by a Training & Development team that delivers dynamic learning experiences and expert coaching at every level.

That same commitment to people extends across the frontlines. Through a partnership between Operations and Training & Development, Citizen Advocates has launched on‑the‑job training and mentorship programs shaped by feedback from 30‑day check‑ins with new employees. These initiatives accelerate skill development and build confidence through structured mentorship and standardized training experiences.

Citizen Advocates awards recipient Jeffrey Morris poses with presenters Mary Jo Carter-Codling and Gail Carter.

Celebrating Excellence

Citizen Advocates’ Spring Awards celebrate employees who go above and beyond in service to their communities. The event highlights the dedication, compassion and leadership that define our workforce and the meaningful impact our employees make every day.

Among the recent honorees is Jeffrey Morris, Director of Community Living and a 39‑year veteran of the organization. Jeffrey received the Mark Carter Award, named in honor of Citizen Advocates’ longtime residential services director, in recognition of his unwavering advocacy and deep respect for individuals with intellectual and developmental disabilities. The award was presented by Mark Carter’s widow, Mary Jo Carter‑Codling, who worked alongside Jeffrey for decades, and Mark’s mother, Gail Carter—making the moment a powerful tribute to both legacy and lifelong service.

A map of Citizen Advocates' services.

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A direct support professional stands with his arms crossed outside on a sunny day.

Direct Support Roles

Michael Mersinger has been a Direct Support Professional (DSP) at Citizen Advocates for 24 years, working in both community and residential settings. He currently works at Citizen Advocates’ site-based Day Habilitation program in Malone where people with intellectual and developmental disabilities acquire, retain and improve a variety of skills while fostering friendships with peers.

“The goal is for our clients to become as independent as possible,” Michael explains. “If you’re a caring, giving person this job is right for you.”

When Michael’s not working, he enjoys being at home and getting outdoors to enjoy the weather.

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A nurse stands with her arms crossed proud of her career at Citizen Advocates.

Nursing Careers

Registered Nurse Kamie O’Connor leads with heart and hands-on experience as Citizen Advocates’ Associate Director of Nursing. After 15 years in the restaurant industry, the North Bangor native followed her passion for helping others—earning her nursing credentials and joining Citizen Advocates in 2018 as a floor nurse.

Whether she’s supporting midnight shift staff through a cross-site buddy system or helping walk-in patients during peak hours, Kamie leads by example—always ready to jump in wherever she’s needed.

“I couldn’t see myself doing anything else, honestly,” she says. “When I’m here it feels like I’m home. You go home feeling good at night because you’ve made a difference in someone else’s life.”

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Our Values

At Citizen Advocates, culture matters. Our Cultural Beliefs guide how we work together, make decisions and support one another. They represent the values that shape our workplace and influence how we serve our communities and support our employees.

Communicate Courageously
I communicate and listen honestly, respectfully, and thoughtfully to foster trust.

Build Bridges
I explore and collaborate outside my department to ensure whole-person care.

One Team
I value everyone, each of us plays an equally important role in our success.

Own It
I commit to making lives better regardless of the task.

Thrive Together
I contribute to our success by focusing on quality care and supporting financial responsibility.

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An IT employee smiles because he loves his career at Citizen Advocates.

Benefits

Citizen Advocates provides generous paid time off, full medical, dental and vision benefits, as well as a matched 401k plan. We have a selection of additional benefits offered to employees through payroll deduction. We also offer a tuition assistance program, opportunities for career advancement and a variety of different training opportunities. We are adding new benefits all the time, including employee discounts at company owned businesses.

Tuition Assistance

Citizen Advocates is proud to invest in our team members so they can better serve our communities. Beatrice Hathaway exemplifies this commitment. After seven years with Citizen Advocates as a residential counselor and PRS Team Lead, she earned her Master of Social Work from Capella University with support from our Tuition Assistance Program. Now a therapist at the Malone Outpatient Clinic, Beatrice is dedicated to preventing suicide and bringing hope to those in need. By supporting her journey, we strengthen the care and compassion at the heart of our mission.

Apply today to join our team!

Citizen Advocates provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

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