Careers in Mental and Behavioral Health | NY

Thank you for considering Citizen Advocates as your employer of choice. We have jobs that fit all lifestyles and education levels, offering opportunities to provide high quality care to the people we serve.

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Our values

Much like a home, a solid workplace culture needs a foundation. Our foundation is based on the Cultural Beliefs that were developed as part of our commitment to becoming an Employer of Choice in the region. As we strive toward this vision, our journey is guided by the following beliefs.

Communicate Courageously
I communicate and listen honestly, respectfully, and thoughtfully to foster trust.

Build Bridges
I explore and collaborate outside my department to ensure whole-person care.

One Team
I value everyone, each of us plays an equally important role in our success.

Own It
I commit to making lives better regardless of the task.

Thrive Together
I contribute to our success by focusing on quality care and supporting financial responsibility.

Positions available at Citizen Advocates

As a growing organization, we have numerous available opportunities. Our entry level positions include, but are not limited to, direct support professionals, peer support specialists, PRS (skill builders) and customer support specialists. In addition, there are a variety of clinical roles, including those for medical and health professionals with advanced degrees or specialized training. We also offer tuition assistance and support for continuing education for all individuals looking to take that next step in their professional career. Feel free to review our list of open jobs at the link below, which is consistently updated.

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Our services

At Citizen Advocates, we are committed to making lives better throughout Northern New York. We offer mental health, addiction recovery and intellectual and developmental disability services and programs, along with a host of related support services, in Franklin, St. Lawrence, Clinton, Essex, Jefferson and Hamilton counties.

Living here

Our office locations across Northern New York—from Lake Champlain to Lake Ontario—are perfect for people who love all four seasons and spending time outdoors. The region is home to scenic mountains ideal for four-wheeling, skiing and snowmobiling in the winter, and countless lakes and rivers for fishing, boating and kayaking in the warmer months. Autumn brings a burst of color that draws visitors from near and far, along with festivals and community events that celebrate the season.

Northern New York also offers the best of both worlds—small-town charm with easy access to big-city amenities. Many of our locations are just short drives from Montreal, Ottawa and Syracuse, making it convenient for weekend trips, shopping, entertainment and travel.

In addition to a variety of lifestyle activities, the region’s quality of life and affordable cost of living make it a great place to raise a family or explore a new chapter in a vibrant, welcoming community.

Now hiring direct support professionals

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An IT employee smiles because he loves his career at Citizen Advocates.

Benefits

Citizen Advocates provides generous paid time off, full medical, dental and vision benefits, as well as a matched 401k plan. We have a selection of additional benefits offered to employees through payroll deduction. We also offer a tuition assistance program, opportunities for career advancement and a variety of different training opportunities. We are adding new benefits all the time, including employee discounts at company owned businesses.

A nurse stands with her arms crossed proud of her career at Citizen Advocates.

Meet Kamie

Registered Nurse Kamie O’Connor leads with heart and hands-on experience as the Associate Director of Nursing for Citizen Advocates’ behavioral health urgent care centers in Malone, Ogdensburg and Watertown. After 15 years in the restaurant industry, the North Bangor native followed her passion for helping others—earning her nursing credentials and joining Citizen Advocates in 2018 as a floor nurse.

Whether she’s supporting midnight shift staff through a cross-site buddy system or helping walk-in patients during peak hours, Kamie leads by example—always ready to jump in wherever she’s needed.

“I couldn’t see myself doing anything else, honestly,” she says. “When I’m here it feels like I’m home. You go home feeling good at night because you’ve made a difference in someone else’s life.”

Apply today to join our team!

Citizen Advocates provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

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