Specialties and areas of focus
- Harm Reduction
- Substance Use Disorders
- Medication for Opioid Use Disorder (MOUD)
- Co-occurring Disorders
- Rural Healthcare
- Addiction Medicine
- Whole-Person Care
Dr. Kristin Mack is a dual board-certified physician in Addiction Medicine and Family Medicine dedicated to helping individuals living with substance use disorders through compassionate, evidence-based care. She specializes in the treatment of substance use disorders using evidence-based medications while integrating harm reduction, behavioral health and whole-person medical care. Her approach emphasizes respect, partnership and meeting patients where they are to help them achieve their goals of care.
Beyond direct patient care, Dr. Mack is an educator, advocate and healthcare innovator committed to improving addiction treatment throughout rural New York. She trains physicians and healthcare professionals across the state and develops educational programs that expand access to evidence-based care. She works to reduce stigma surrounding addiction through education, advocacy and community engagement. She believes compassionate, accessible care can transform individuals, strengthen families and improve communities.
Services we offer
Citizen Advocates is proud to offer individualized treatment plans that best meet the needs of each person. The services presented on this page are not meant to be exhaustive, and we encourage every patient to explore all treatment options with their therapist or provider.
- Group, family and individual therapy
- Medication Assisted Treatment (MAT)
- Telehealth and in-person treatment
- Skill building
- Case management
- Peer support
- EMDR
- Spravato treatment
- 24/7/365 crisis services
- Health monitoring
- Health coaching
Ages we treat
Our clinics serve children, youth and adults of all ages, supporting young children through parent‑ and caregiver‑focused care, and providing direct therapy for individuals ages 5 and up, including crisis support at any age.
Concerns we treat
We provide individualized, person-centered treatment for mental and behavioral health concerns including, but not limited to:
- Addiction
- Depression
- Anxiety
- Trauma
- Serious mental illness
- Grief
- and much more
Types of therapy
Therapies used with be based on individualized needs but some modalities may include:
- Cognitive Behavioral Therapy
- EMDR
- Art therapy
- Aggression replacement therapy
- Motivational interviewing
- Dialectical Behavior Therapy